Our Contact Information:

You may use any of the methods below to contact one of our Customer Service representatives with your question or issue. Our Customer Service department is open Customer Service Hours: Monday - Friday 8AM-10PM and Saturday Noon-8PM ET (excluding holidays).


Live Chat is currently unavailable.

  • Live Chat Hours:
  • Monday - Friday 8AM-10PM ET
  • Saturday Noon-8PM ET

Online Inquiry

It's fast, easy, and our response will be posted in your account allowing you to access the information 24 hours a day, 7 days a week.

Customer Service Department


Phone

International Customers: If the country code 001 does not work, contact your local operator for the correct code when dialing from your country. Certain countries must use alternate codes.

Domestic Customers - 877-562-0857

International Customers - 001 814-806-1491


Email

Since Junk Mail filters may block our response, we recommend you add our email address to your "Safe" list. We also ask that you allow 1 to 2 business days for a reply. But if after 2 days you have not received a response, check your Junk Mail folder.

Email Us


Fax

International Customers: If the country code 001 does not work, contact your local operator for the correct code when dialing from your country. Certain countries must use alternate codes.

Domestic Customers - 724-772-3048

International Customers - 001-724-772-3048


Mailing Address

If for any reason you need to contact us via the mail, please use the address listed below.

DVDEmpire
PO Box 898
Wexford, PA 15090-0898
United States