815 Customer Testimonials
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Great Customer Service
Ian PatersonThan you for notifying me that my credit card was declined. I lost my card and had to get a new one issued. I had forgotten that it was on file as payment for this order. Thank you for brining this to my attention and giving me the opportunity to update my payment information. I would rather y inform me than just cancel the order. This is great customer service.
Customer Service
what s to want?
Brent Bdvd empire has just about anything I want when I want it and I have had an exemplary experiance with their service...what more can One want?
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customer service
shastaI just want to thank you for the fantastic customer service!!
Customer Service
perfect
ericthe best place to go service excelent highly recamend
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After all these years of ordering
SteveI ve ordered MANY many DVD s from DVD Empire over the years since I signed up and the shipments are always fast, the staff are ALWAYS friendly and are quick to answer any inquiries I have and tell me if anything is wrong with an order. I recommend their service to all my friends, and I point out any sales or deals my friends or family might want on their site. DVD Empire is my go-to site for DVD s you just can t find locally.
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Satisfied Customer
JasonMy order was shipped the day I ordered and showed up well before estimated arrival. I will order from this site again for sure. Thanks!
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Great Work
Steve JenkinsOne of my favorite internet retailers. Orders always well packaged, shipped/received promptly and items just as described. Keep up your GREAT work!
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Fantastic Products and Fantastic Service
BuzzI stumbled upon this site by accident -- how lucky it was for me. So many movies and TV DVD s. I was in heaven. But I wasn t expecting the super quick speed at which my order arrived professionally packaged in my mailbox. You guys ROCK !!
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Great Service
VinnyThanks to the staff for their Great Service.
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great customer service
Bob LI had a few issues with my order, created by me,and customer service was a great help resolving. Reached them easily and they were very responsive. I will be back!
Customer Service
The ONLY place to buy your DVDs
John ScafideI needed a specific Blu-Ray that was out of stock EVERYWHERE. I forgot it was the weekend, and there would be no way I could get a hold of DVDEmpire online on a Saturday. Wouldn t you know, they were online and chatting with me. I was surprised and so glad to be able to talk to someone online on a weekend. I knew I d be taken care of. I ordered my Blu-Ray on Sunday night, and it shipped Monday morning. Tuesday afternoon it s on my doorstep. I couldn t be more happy with their service. I will always get my DVDs from DVDEmpire.com from now on. THANK YOU!
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customer service
joseph lyellyour customer service is excellent.I receive my orders quickly and if I have any problems with my order they are quickly resolved by your friendly staff.
Customer Service Delivery
Best so far
David JonesI have dealt with quite a few sellers and must say my first order with Empire has been very,very positive immediate response to e-mails and very polite and helpfull service. I would recomend them and use them again. 10/10
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custermer service
bruce batsonyour company is the best when it comes to orders and shipping and even in the quailty of videos you offer thank you
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first time shop
vladimirFist time shopping with dvd empire and the customer service is great fast order processing and shipping excellent customer service. took 7 days for my order to arrive very pleased and dvd were very well packaged dvds were shipped on march 28th and recieved them today april 4th. good prices for dvds and shipping and excellent selection. dvd empire is highly recommended and will order again. keep up the good work.
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