She saw the killer's face, but it keeps changing. . .
Anna (Milla Jovovich) may be the only survivor of serial killer Tearjerk Jack's horrendous reign, but left with "face blindness," she is completely unable to identify him - or anyone else. Now, with only a loyal detective's (Julian McMahon) face familiar to her, she cannot trust anyone as she struggles to resume her normal life, and, plagued by fear and a vindictive Jack, struggles to survive.