Shopping Information
Links:  Customer Service Home  ~  Shipping Info  ~  Your Account  ~  Video On Demand  ~  Empire Rentals  ~  Editing Orders  ~  About the Empire 
Redeeming a Coupon:
Coupons cannot be redeemed for Sale, Used, Rental, or VOD products. Also, a coupon can only be used once on a given Empire Account.
How to Redeem a Coupon:
  1. Shop as you normally would, placing the items you want to buy in your Order. (If you do not have an Empire Account, Create One now. It’s free.)

  2. On the View Order page, enter your Coupon code into the ‘Promotion Code’ box.

  3. Click 'Add' to use the Coupon toward that Order. Note: If you do not click 'Add' the discount will not be applied to your Order.

add coupon


  1. The page will refresh with the discount applied to your Order.

  2. You may continue to shop if you wish, or when ready ‘Proceed to Checkout.’

  3. Checkout as normal.
Sign up for our monthly Coupon Mailing List!
Coupon Restrictions:
•  Coupons are not valid on Sale, Used, Rental, or VOD products.
•  A coupon can only be used once on a given Empire Account.
•  Combined Orders cannot contain more than one Coupon.
•  An Adult DVD Empire coupon is valid toward the purchase of Adult products only.
•  Coupons are not valid with any other promotion, offer or discount.
•  Coupon orders cannot be shipped Partial. They must be shipped Complete.
•  An Adult DVD Empire coupon is only valid if an Order contains enough Adult products to fulfill the Coupon's requirements.
 Still Unsure? Contact our Customer Service Department:
Online Inquiry
Submit an online form
888-383-1880
Int'l: 001-724-772-6030
Email Us
with questions
Customer Service Hours: 24 hours a day from Sunday at 12:30pm to Friday at 5:30pm EST
 Customer Service Home
 Payment Info:
• Payment Methods
• Using a Coupon
• Account Credits
• Verify by Visa
• Taxes
 Shopping Info:
• Stock Status
• Searching our Site
• Search Tips
• Discreet Service
• Screenshots
• Pornstar Files
• Secure Shopping
• Notify Me
 Helpful Guides:
• Making a Purchase
• How To Purchase VODs
• Shopping Empire Sites
• Product Guides
 Used Products:
• Used Overview
• How to Buy Used
• Buying Used FAQ
 Gifts:
• Gift Wrapping
• Sending Gifts
• Gift Certificates
 Pre-Order Manager:
• General Info
• How to Guide
• FAQ
 Int'l Customers:
• Int'l Customer FAQ
• Account Verification
• Verification - How To
 Returns:
• Return a Product
• Return Policy
This Web site has chosen one or more DigiCert SSL Certificate or online payment solutions to improve the security of e-commerce and other confidential communication BizRate.com Customer Certified Site - Click to Verify HACKER SAFE certified sites prevent over 99.9% of hacker crime.
Circle Of Excellence
LivePerson
Customer Service Rating by LivePerson
Live Help by LivePerson:
24 hours/day - Sun 12:30pm to Fri 5:30pm EST (info)
Phone #: 1-888-383-1880          Email: info@dvdempire.com