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Shipping Information
Links:  Customer Service Home  ~  Shopping Info  ~  Your Account  ~  Video On Demand  ~  Editing Orders  ~  About the Empire 
You heard it right. The Empire is offering Free Shipping on our products with no order minimums! Packages will be shipped our Standard Shipping option and the shipping is completely FREE.
We ship our packages the same day if you Order by 3:00PM EST and packages shipped Standard Shipping will take about 7 - 20 business days to be delivered (Restrictions Apply).
How To Receive Free Shipping:
1.   Build an order of your favorite DVDs, Blurays, etc.
2.   Order must be shipped within the United States (International shipments do not qualify for Free Shipping).
3.   Select "Standard Shipping" as your shipping method.
4.   Click the 'Send Order' button at the bottom of the Checkout page.
Restrictions:
•   Eligible Products will have the 'Eligible for free shipping' link below the Stock Status on their Item Page.
•   Ineligible Products will have the 'Not eligible for free shipping' link below the Stock Status on their Item Page.
•   Any order containing an Ineligible Product will not ship for Free.
•   Our Free Shipping offer is for Orders shipping within the United States only (NO International shipments).
•   Used Products purchased from eSellers are NOT eligible for Free Shipping.
•   Used products bought from DVD Empire (listed under the seller name: DVD Empire) are eligible toward our Free Shipping offer.
•   Customers who wish to keep their costs low (and don't mind waiting for pre-booked or on-order items to arrive) are advised to select the 'Ship Complete' method when placing an order for maximum savings!
•   If you select the 'Ship Partial' option, you will be charged the regular Standard shipping rates and per item fees for EACH Order shipped that does not meet the Free Shipping requirements.
•   After your Order is completed, if you change the "Backorder Method" to 'Ship Partial' you will be charged the full Shipping costs for EACH Order shipped that does not meet the Free Shipping requirements.
 Still Unsure? Contact our Customer Service Department:
Online Inquiry
Submit an online form
888-383-1880
Int'l: 001-724-772-6030
Email Us
with questions
Customer Service Hours: 24 hours a day from Sunday at 12:30pm to Friday at 5:30pm EST
 Customer Service Home
 Shipping Information:
• Methods and Rates
• Delivery Confirmation
• Tracking Numbers
• Holiday Shipping Times
• USPS Flat Rate Int'l
• Back Order Methods
• Edit Ship Address
 Offers & Restrictions:
• Same Day Shipping
• Free Shipping
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24 hours/day - Sun 12:30pm to Fri 5:30pm EST (info)
Phone #: 1-888-383-1880         Email: info@dvdempire.com
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