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Removing an Item from an Order:
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You may remove items from an Order up until the Order has been processed for shipment in our system.
Orders are processed several times a day during Empire Business hours Monday to Friday, 9am - 5:30pm EST excluding Holidays.
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To Delete an item from an Order:
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1.
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Click the 'Your Account' tab located in the upper right hand corner of all our pages.
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2.
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If you are not logged on, you will be prompted to do so.
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3.
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Select the Order History tab in the right nav bar.
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4.
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A list will appear directly below Order history in the nav bar.
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5.
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Select either your "Open" or "On Hold" Orders tab.
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6.
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Click 'View' next to the Order you wish to remove items from.
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7.
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Below each item in that Order you will see the 'Remove from Order' link.
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