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Editing Your Orders
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Adding Items to an Order:
If you wish to, you may add items to a placed Order up until the Order has been processed by our system. Orders are processed several times a day during Empire Business hours Monday to Friday, 9am - 5:30pm EST excluding Holidays.
To Add an item to an Order:
1.  Shop our site as you normally would and add the items to a New Order. But, do NOT click 'Proceed to Checkout.'
2.  Click the 'Your Account' link in the top right corner of all our pages.
3.  If you are not logged on, you will be prompted to do so.
4.  Select the Order History tab in the right nav bar.
5.  Click either your "Open" or "On Hold" Orders tab in the left nav bar.
6.  Click 'View' next to the Order you wish to add the new items to.
7.  Scroll down until you see the Modification Section of that Order and click the 'Update' button in the Add Shopping Cart contents field.
8.  The page will be refreshed and the Order will now contain the items you had in your Cart.
 Still Unsure? Contact our Customer Service Department:
Online Inquiry
Submit an online form
888-383-1880
Int'l: 001-724-772-6030
Email Us
with questions
Customer Service Hours: 24 hours a day from Sunday at 12:30pm to Friday at 5:30pm EST
 Customer Service Home
 Editing Order Info:
• Editing Orders
• Adding Items
• Add Account Credit
• Combine Orders
• Removing Items
 Editing Shipping Info:
• Edit Shipping Method
• Back Order Method
 Editing Gift Info:
• Change Gift Wrapping
• Change Gift Invoice
 Order Issues:
• Resubmit an Order
• Cancel an Order
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24 hours/day - Sun 12:30pm to Fri 5:30pm EST (info)
Phone #: 1-888-383-1880         Email: info@dvdempire.com
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